F.A.Q
Your questions answered
To request a reservation, simply send an email to reservations@oia.com.br or a message to +55 11 9 1267-8916.
Our hours of operation are Monday to Friday, from 9 am to 6 pm.
Messages sent outside of these hours will be answered at the first available opportunity.
To guarantee sunny days and full lagoons, the best time to visit is between June and September.
The rainy season in Lençóis Maranhenses runs from January to June, peaking between February and May. It is precisely during this period that the lagoons form and the landscape transforms into the paradisiacal setting that enchants our guests.
Put your bags down, breathe, and slow down — there’s no need to rush here.
We suggest a stay of at least 4 nights to fully enjoy OIÁ Casa Lençóis and all the experiences the destination has to offer.
For reservations, we work with a minimum stay of 3 nights.
OIÁ Casa Lençóis has no age restriction.
However, some activities are more suitable for children from 5 years old, or for those who already know how to swim and are able to short walks.
Yes, the transfer is private and takes approximately 3 hours and 30 minutes. It can be done in a 4×4 vehicle or van, depending on the number of guests.
It is important to note that only 4×4 vehicles can reach OIÁ. If the journey is made by van, a transfer will be necessary at Santo Amaro square, where the final stretch (about 10 minutes) is completed in a 4×4 vehicle.
Due to the nature of the region, access to our property is only possible via 4×4 vehicles. If you are not in a vehicle with this configuration, please inform us so that we can arrange your safe arrival from the city of Santo Amaro to OIÁ Casa Lençóis in our 4×4 vehicle.
OIÁ Casa Lençóis does not offer overnight stays or day use.
In our bungalows, we have side-by-side bedrooms, but they are not adjoining.
With the buyout option, where the entire property is reserved, we can accommodate a group of up to 23 guests.
Because we are in a natural and preserved environment, it is possible that some insects may appear during your stay — it’s part of the experience in the region. We take all necessary precautions to ensure maximum guest comfort.
To ensure a comfortable and relaxing stay, we recommend bringing light and comfortable clothing, such as swimwear, shorts, bermudas, UV-protective t-shirts, and cool dresses.
The winds are strong during the excursions, so we suggest bringing caps or hats with ties and scarves to protect your hair.
There’s no need for sneakers: the sand on the dunes doesn’t get hot, and it’s best to walk barefoot.
Don’t forget to pack: Insect repellent, sunscreen, and sunglasses.
Yes, OIÁ Casa Lençóis offers internet access in both the common areas and the rooms.
Because we are literally in the middle of nature, the signal may fluctuate at times.
No. OIÁ Casa Lençóis was designed to inspire a new relationship with time and provide a true break from routine — an invitation to disconnect and connect with the surrounding nature.
Enjoy your moments here to read, chat, feel the wind on your face, or simply admire the sunset.
Yes, air conditioning is available in all bedrooms. It is not available in the common areas of the house.
OIÁ Casa Lençóis operates on a full-board basis — all meals are included, offering a complete gastronomic experience designed to provide flavor, comfort, and convenience beyond expectations.
Yes. We take specific dietary restrictions into account and prepare a special menu to ensure your experience is always pleasant and safe.
To guarantee the best service, we ask that you inform us of any restrictions on the pre-check-in form.
Although we don’t have a swimming pool, we offer a range of other exceptional amenities and experiences to make your stay memorable.
Currently, OIÁ Casa Lençóis does not accept pets. Our facilities and the dynamics of the experiences in the park — with walks, lagoons, and long journeys — do not offer the ideal safety and comfort for pets.
OIÁ Casa Lençóis is located in an area further from the city center, a few kilometers away. This location is, in fact, one of our most special features: we offer guests a tranquil retreat, surrounded by nature and far from the urban hustle and bustle.
Here, you will find silence, charm, and the perfect environment to relax.
Our staff speaks other languages to assist guests.
We have two bilingual managers on the team, able to assist in English. The other staff members are local residents and do not speak other languages.
For guests who require full assistance in another language, we recommend hiring a dedicated guide, ensuring a more comfortable and fluid experience throughout their stay.
At Casa OIÁ, experiences are designed to provide a genuine connection with nature and the unique scenery of Lençóis Maranhenses. Therefore, all programming is personalized, and can be private or shared with other hotel guests.
The tours are included in the package and are tailor-made to ensure an exclusive and unforgettable experience.
The tours take place in regions within the municipality of Santo Amaro, inside the Lençóis Maranhenses National Park: Betânia, Ponta Verde and the village of Travosa.
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